Order Management
Every Order, Ready to Prepare
Orders scattered across chats, calls and a notebook get missed. Here every order arrives with every detail filled in, and you accept, prepare and complete it from your phone or a screen at the counter.
- Instant alerts on your phone
- Kitchen display and order printing
- Status updates customers can follow
- Stock and daily limits
No more retyping ♡
Never miss an order again
The WhatsMenu merchant app alerts you the moment an order comes in. Accept it, set it as ready, or hand it to a rider, wherever you are.
- Push alerts for new orders
- Accept or reject with a tap
- Android and iPhone
Prepare from a screen, not a chat
Put a tablet in the kitchen or at the counter. Orders appear as they come in and move from new to preparing to ready. Or print each one on your receipt printer.
- Kitchen display screen
- Auto-print on your receipt printer
- A desktop app for the counter
Stop answering "is it ready?"
Every order has a page customers can open to see its status. Send a ready-made WhatsApp message when it's accepted, ready or on the way.
- Order status page
- WhatsApp status messages
- Email notifications
Take only what you can make
Stock counts stop the store selling what's gone. Daily limits cap how many you make. Opening hours stop orders coming in when you're closed.
- Stock per product
- Daily limits
- Opening hours and cut-offs
Ways to use it
Questions
Order Management
How do I get notified?
The merchant app sends a push alert for every new order. Email alerts are optional.
Do I need special hardware?
No. Any phone, tablet or computer with a browser. Receipt printers are optional.
Can my staff handle orders?
Yes. Add staff accounts with their own logins.
Can customers see their order status?
Yes. Every order has a page with its status, and you can send a WhatsApp update at each step.
