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Order Management

Every Order, Ready to Prepare

Orders scattered across chats, calls and a notebook get missed. Here every order arrives with every detail filled in, and you accept, prepare and complete it from your phone or a screen at the counter.

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  • Instant alerts on your phone
  • Kitchen display and order printing
  • Status updates customers can follow
  • Stock and daily limits

No more retyping ♡

1

Never miss an order again

The WhatsMenu merchant app alerts you the moment an order comes in. Accept it, set it as ready, or hand it to a rider, wherever you are.

  • Push alerts for new orders
  • Accept or reject with a tap
  • Android and iPhone
2

Prepare from a screen, not a chat

Put a tablet in the kitchen or at the counter. Orders appear as they come in and move from new to preparing to ready. Or print each one on your receipt printer.

  • Kitchen display screen
  • Auto-print on your receipt printer
  • A desktop app for the counter
3

Stop answering "is it ready?"

Every order has a page customers can open to see its status. Send a ready-made WhatsApp message when it's accepted, ready or on the way.

  • Order status page
  • WhatsApp status messages
  • Email notifications
4

Take only what you can make

Stock counts stop the store selling what's gone. Daily limits cap how many you make. Opening hours stop orders coming in when you're closed.

  • Stock per product
  • Daily limits
  • Opening hours and cut-offs

Ways to use it

Staff accounts Your team with their own logins.
Order numbering Your own numbering format.
Custom order fields Ask for what you need at checkout.
Order notes Customer notes on every order.
Sales reports By day, item and channel.
Bukku export Orders out to your accounting.

Simple pricing

Plans from RM 2 / month

Start on the free plan with up to 20 items and 20 orders a month. No setup fee, no contract, no commission.

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  • No commission on sales
  • One yearly price
  • Cancel anytime

Questions

Order Management

How do I get notified?

The merchant app sends a push alert for every new order. Email alerts are optional.

Do I need special hardware?

No. Any phone, tablet or computer with a browser. Receipt printers are optional.

Can my staff handle orders?

Yes. Add staff accounts with their own logins.

Can customers see their order status?

Yes. Every order has a page with its status, and you can send a WhatsApp update at each step.

Goes well with

Delivery & Pickup Own riders, Lalamove, EasyParcel or pickup. Learn more QR Ordering Scan, order and pay from the table. Learn more Counter POS A till for walk-ins, on the same catalogue. Learn more

Ready when you are

Your Shop, Online Today

Upgrade when you grow. No rebuild, no commission. Need a hand? We're one message away.

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Same city, stronger together ♡