Changelog

Skip the manual hand-off. In your Drivers settings you can now have each delivery assigned automatically to the nearest available driver — either the moment your store accepts the order or when it's marked prepared — and they're notified right away. If a driver declines, the order rolls to the next-nearest one on its own. Prefer to assign by hand? Leave it off and nothing changes.

Your drivers can now take a photo at the drop-off point when completing a delivery — the items at the door or with the customer. The photo appears on the order's detail page, ready whenever a "my order never arrived" question comes up. Make it mandatory with the new Require delivery photo toggle in Settings → Apps → Drivers, or leave it optional and let drivers attach one when it's useful.

When a drop-off can't happen — customer unavailable, wrong address, refused — drivers can now mark the order Can't Deliver and pick a reason instead of leaving it hanging. You're notified right away, the reason lands on the order's timeline, and the order page offers the next step: assign a driver again for another attempt, or resolve it manually.

Driver location tracking now keeps running while the driver navigates in Google Maps or Waze — previously the map could go quiet the moment they switched apps. Your order-page and dashboard maps stay live for the whole trip. New order assignments also arrive with a longer, louder alert tone, and tapping the notification takes the driver straight to the order.

Cash orders now come with accountability built in. At every cash drop-off the driver confirms the amount collected, and each driver's running Cash on hand balance shows on your Drivers page. When they hand the cash back, click Settle cash and the balance clears — so at the end of a shift you know exactly who's holding what.

Adding a delivery address from the account area just got easier for your customers. As they type, matching addresses appear as suggestions — they pick the right one and a map drops in with a pin they can nudge to the exact spot. The postal code and country fill in on their own, and there's room to add the block or apartment, floor, entry, and intercom so your driver can find the door on the first try. It's the same address experience customers already get at checkout, now available anytime from their saved addresses — which means cleaner, more complete addresses and fewer missed deliveries for you.

Moving an existing menu online just got much faster. Under AI Tools → Add items with AI, the new From a printed menu or price list option lets you photograph a whole printed page — a menu, a price sheet, a services list — and AI reads every item on it at once, with the prices, then turns the page into draft items for you to review. Printed sizes like S / M / L come in as selectable variants, no-price and "market price" lines are handled gracefully, and anything AI wasn't sure it read is flagged so you can glance at the page and confirm. As always, AI drafts and you approve: every item stays hidden until you enable it on your storefront. Requires the AI Kit app.

Added a second menu language after building your catalog? You no longer have to open every item. On your Catalog page, choose AI Tools → AI-translate catalog: it shows how many items are missing translations and a credit estimate, then works through your catalog item by item with a live progress counter — variant and add-on names included.

It only fills empty language slots, so translations you wrote or edited yourself are never touched, and items that are already translated cost nothing to skip past. That makes it safe to run any time — after adding a language, after a CSV import, or after a batch of new products. Stop whenever you like and run it again later; it continues right where it left off. Also in this update: translations now handle Traditional Chinese panels correctly across all AI translate buttons.

Turn a folder of product photos into a ready-to-review catalog. On your Catalog page, choose AI Tools → Add items from photos, drag in your pictures (up to 60 at a time), and each photo becomes a draft item. Click Analyze with AI and every draft gets a suggested name, summary, and description written from what's visible in the photo — with an option to enhance the photos first so the AI works from a clean image. It even suggests the right category from the ones you already have, and proposes a new one when nothing fits — at no extra credit cost.

Nothing is published on its own. You review everything in one grid: edit the suggested text, confirm or change the category (proposed new categories are only created when you save), set the price and stock, then Save all drafts. Items stay hidden from your storefront until you click Enable all on storefront, so customers never see half-finished work. Have several shots of the same product? Merge them and the extra photos become that item's gallery. Sell in more than one language? A toggle translates each saved item into your other menu languages right after saving — only the text you approved, never your hand-edited translations. You can close the tab mid-way and pick up the same batch later — your progress is saved, and drafts you never come back to are tidied away automatically after about a week.

Ring up sales straight from your phone. The WhatsMenu Vendor app now includes a full POS: browse your catalog in a grid, list, or compact layout, take dine-in, pickup, and delivery orders, and settle with cash, card, pay later, or a scan-to-pay QR code the customer pays on their own phone. Pay-later orders wait on an Open orders screen until you settle or cancel them, and receipts print on supported handheld printers. Find it in the POS tab after updating the app.

If you use the Delivery Trips add-on, the minimum and maximum trips you set now keep to a practical range of 1 to 100. Previously, saving an extremely large maximum could stop the checkout page from loading for your customers. Checkout now handles any value safely, and out-of-range settings are corrected automatically the next time you save. Nothing to change on your end.

At checkout, the delivery distance to your customer now shows to one decimal place — so a trip reads as 10.4 km instead of being rounded to 10 km. It's a small change that makes the distance clearer and easier to trust. Your delivery fees are calculated exactly as before.

We fixed a calculation issue where map-based delivery distances were being measured in miles instead of kilometres, which made the distance — and any distance-based delivery fee — come out lower than the real trip. Distances now reflect the true kilometre distance between your store and your customer, matching what courier services quote. If you charge by distance or use distance tiers, your fees may be a little higher than before because they now use the correct measurement — it's worth a quick look at your rates to make sure they still feel right.

Late-night dayparts now behave the way you'd expect: a daypart set to 22:00-02:00 on Friday keeps its categories visible from Friday 22:00 straight through to Saturday 02:00 — no need to tick Saturday just to cover the after-midnight stretch. We also added a safety check when you edit a daypart's times: if the new schedule would clash with another daypart assigned to the same category, WhatsMenu warns you and names the conflict before saving.

Opening Top 20 Customers by Order Count, Top 20 New Customers, or Top 20 Customers by Purchase Value for a period with no matching orders showed an error page instead of the report. This could happen over a quiet week, on a newly opened store, or whenever a status or payment filter narrowed the results down to nothing. Those reports now load as expected, showing zeros across the summary cards and an empty table. Nothing to change on your end.

Categories can now have their own image. Open Edit category, then upload a photo or generate one with AI from the category's name and description — review it and keep it in a click. Some storefront designs show these as visual tiles customers tap to jump straight to a section, like "Desserts" or "Coloring"; designs that don't use them simply ignore the image, so it's always safe to add one. Don't want it anymore? Tick Remove image and save.

Putting QR codes on your tables just got a lot easier. Open Tables and click Print QR codes to get a print-ready PDF — a sheet of cards on a regular printer (A4 or Letter, 6 or 9 per page, with shared cut lines so one straight cut separates each), or a thermal-roll version (80mm or 58mm) with each code on its own page so a receipt printer set to cut per page separates them for you. You can customize what shows on every card too: a header and footer that can each span multiple lines (your business name and phone, or Wi-Fi name and password), the table name, and your logo — in any language, including Chinese. Print all your tables at once or just one area, and reprint a single area any time you rearrange your space.

Booking a Lalamove delivery just got faster. If your store uses map-based delivery, the drop-off location is now filled in automatically from the exact spot your customer pinned at checkout — no more re-searching their address on the order page. You'll see a "Location pinned by customer at checkout" note under the delivery address, and you can go straight to Get Quotation. You can still search for a different address any time.

We fixed an issue where a formatted item description could show up blank or run together for some shoppers — most noticeably on iPhone Safari. Your descriptions, including bold text, lists, and paragraph breaks, now render correctly for everyone, on every device. Nothing to change on your end.